100% Satisfaction and Safe Shopping Guaranteed
We're sure you're going to love sweetriot and want you to feel safe and confident about your decision to purchase our yummy dark chocolate-covered cacao online. So, we offer one of the best satisfaction guarantees in the business. Basically, don't worry - be happy! =) That's how we want you to feel when you shop at sweetriot.com.
Customer Satisfaction Guarantee
If you are not 100% happy with your sweetriot experience FOR ANY REASON, we will make it right or we will put your money back in your pocket - guaranteed. We hope our 100% satisfaction guarantee demonstrates that sweetriot is committed to delighting our rioters. We know that each purchase at sweetriot.com is a chance to grow our relationship and build trust and loyalty with our rioting community.
If you have any issue with your order, within 30 days of purchase and give us the 411: an explanation of the problem and your order number and one of our full-time rioters will get back to you within 72 hours. We'll work our darnedest to resolve the issue to your complete satisfaction. To deter overzealous use of our satisfaction policy, as unlikely as that may be, we may cap our money back guarantee at $250 in certain cases.
Safe Shopping Guarantee
Protecting Your Plastic
We guarantee your credit card safety so you don't have to worry. In fact, we guarantee you against any loss. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If any unauthorized (naughty) use of your credit card take place, through no fault of your own as a result of purchases made on sweetriot.com, and your bank holds you liable for up to the $50 maximum, sweetriot will cover that liability for you. That's our worry-free, safe shopping commitment to you.
We use the latest encryption technology to protect your personal data, including your credit card info, to assure every sweetriot.com transaction is safe. our checkout cart and process is Secure Socket Layer (SSL) encrypted to protect communications between you and our shopping cart. Any time our store asks for a credit card number during checkout, it will be SSL encrypted.
You Like Your Privacy (So we keep it on the down-low)
At sweetriot, we dislike spam as much as any one. So we're definitely not going to contribute to it by sharing your info with anyone for any reason. sweetriot uses consumer info for processing sweetriot orders and mailings only.
At check-out, there is the option to sign up for our fun, monthly newsletter, "Inside the Riot". If the newsletter is not fun enuf for you, you can always unsubscribe later by clicking on the SafeUnsubscribe link at the bottom of the newsletter.